Privacy Policy lantai6 Malaysia

1. Introduction and Scope of This Policy

Lantai6 (lantai6.fun) is a dedicated online entertainment platform committed to providing a safe, fair, and responsible gaming experience for all its members in Malaysia. We understand that your trust in us begins with the confidence that your personal data is handled with full integrity and transparency.

This Privacy Policy applies to all users who access the lantai6 platform via lantai6.fun, the iOS and Android mobile apps, and any related services provided by lantai6. It covers all personal data we collect, whether directly from you or automatically through your use of our platform.

We are fully committed to complying with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we only collect data that is strictly necessary, use it solely for the stated purposes, and protect it using the latest data protection technologies. If you have any questions about how we manage your data, our privacy team is ready to assist you.

2. Personal Data We Collect

To provide you with the best service, lantai6 collects several categories of personal data as follows:

Identity Data:

• Full name as stated on your official identification document
• National ID number, passport, or driving licence number
• Date of birth for age verification
• Current residential address
• Selfie or document submitted for the KYC (Know Your Customer) process

Contact Data:

• Active and valid email address
• Mobile phone number registered in Malaysia

Financial Data:

• Bank account details for deposit and withdrawal purposes
• Registered e-wallet number (Touch 'n Go, GrabPay, DuitNow)
• Deposit and withdrawal transaction history
• Betting and gaming activity records

Technical Data (collected automatically):

• IP address of the device used
• Web browser type and operating system version
• Location information based on IP address (state level only)
• Login and logout timestamps
• In-app and website usage data

3. Purpose of Data Collection and Use

Lantai6 uses your personal data solely for legitimate and necessary purposes in the context of providing our platform services. Below is a detailed table of data usage purposes:

We do not use your data for any purpose other than those stated above. Should we need to use your data for a new purpose, we will notify you in advance and obtain your consent where required by law.

4. Data Sharing and Disclosure

Lantai6 takes a highly cautious approach to sharing your personal data. We do not sell, rent, or disclose your data to third parties for marketing purposes. However, in certain situations, we may need to share your data with the following parties:

Trusted Service Providers: Technology partners who help us operate the platform, such as cloud service providers, payment gateways, and identity verification service providers. All third parties are bound by strict confidentiality agreements and may only use your data for purposes specified by lantai6.

Legal Authority: We may be legally required to disclose certain data to Malaysian authorities such as Bank Negara Malaysia, the police, or the courts when lawfully requested. In such situations, we will endeavour to notify you unless doing so is prohibited by a court order or applicable legislation.

Business Transfer: In the event of a merger, acquisition, or sale of lantai6 assets, user data may be transferred as part of that transaction. You will be notified in advance and will have the option to delete your account before the transfer takes place.

5. Data Security Measures

Protecting your personal data is among lantai6's highest priorities. We implement multiple layers of technical and organisational safeguards to ensure your data remains secure at all times:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of data at rest using AES-256 algorithms for all sensitive data stored in our database
• Two-factor authentication (2FA) available for all member accounts as an additional layer of security
• 24/7 security monitoring by the lantai6 cybersecurity team
• Regular security audits by independent third parties to identify and close any vulnerabilities
• Role-based access control ensuring only authorised personnel can access specific data
• Data incident management structured with clear and responsive incident response procedures

While we implement comprehensive protective measures, no security system can be guaranteed 100% secure. We encourage you to also take personal precautions such as using a strong password, not sharing your login credentials, and keeping your device up to date.

6. Use of Cookies and Tracking Technologies

Lantai6 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

Essential Cookies: These cookies are required for basic platform functions such as login authentication, session management, and security. They cannot be disabled as they are essential to core website functionality.

Performance Cookies: Helps us understand how users interact with our platform — which pages are visited most often, how long users spend on each page, and any errors encountered. This information is used solely to improve the user experience.

Functional Cookies: Stores your preferences such as language, time zone, and display settings to ensure a more personalised experience each time you visit our platform.

Analytics Cookies: We use analytics tools to collect usage statistics that help us make data-driven decisions to improve our services. All analytics data is anonymised and cannot be used to identify you as an individual.

You can manage your cookie settings through your web browser or via the privacy settings in your lantai6 account. Please note that disabling certain cookies may affect the functionality of some platform features.

7. Your Rights as a Data Subject

Under Malaysia's PDPA 2010 and lantai6's policy, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 business days.
• Right to Rectification: If your data is inaccurate or incomplete, you may request that we correct it. Accurate data is essential for the security of your account.
• Right to Erasure: Under certain circumstances, you may request deletion of your personal data. Please note that we may need to retain some data to fulfil legal obligations, such as financial records.
• Right to Restrict Processing: You may request that we restrict how we use your data under certain circumstances.
• Right to Withdraw Consent: For processing based on your consent, you may withdraw that consent at any time without affecting the validity of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you are dissatisfied with how we handle your data, you have the right to file a complaint with Malaysia's Department of Personal Data Protection.

To exercise any of the above rights, please contact our privacy team via live chat or support email. We will verify your identity before processing any request to ensure the security of your data.

8. Data Retention Period

Lantai6 does not retain your personal data longer than is necessary for the purpose for which it was collected. The following are our data retention guidelines:

• Active account data: Retained for as long as your account is active at lantai6, plus a 7-year period following account closure for financial and tax compliance purposes
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements
• KYC and identity verification records: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering requirements
• Customer support communication logs: Retained for 3 years for reference and dispute resolution
• Cookie and analytics data: Retained for a maximum of 13 months

When data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered. We conduct periodic retention reviews to ensure we do not hold data longer than necessary.

9. Protection of Children's Data

Lantai6 is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Our platform has strict age verification mechanisms as part of the KYC process to prevent registration by minors.

If we discover that personal data of a minor has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on our platform should contact the lantai6 support team immediately.

10. Amendments to the Privacy Policy

Lantai6 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via email or in-app notification at least 14 days before the amendment takes effect.

The latest version of this Privacy Policy is always available at lantai6.fun/privacy-policy. The effective date shown at the top of this document indicates when the current version came into effect. Continued use of the lantai6 platform after an amendment notice is considered your acceptance of the updated terms.

11. Contact Our Privacy Team

For any enquiries, concerns, or requests relating to this Privacy Policy or the management of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly from the lantai6 website or mobile app — the fastest way to get help
• Privacy Email: [email protected] (displayed as text only)
• Response Time: Under 3 minutes via live chat; under 24 hours via email; formal data requests processed within 21 business days

The lantai6 privacy team comprises trained and dedicated data protection specialists. We take every enquiry and complaint seriously, and are committed to providing a clear, accurate, and helpful response to each one received.